Ghyd Cancellation & Refund Policy
Understanding our flexible approach to travel changes
We understand that travel plans may shift. Because Ghyd provides fully bespoke experiences, our policy balances flexibility with the commitments we make to our local partners, guides, and accommodations.
• Full Refund Available: Guests may receive a full refund minus administrative fees if cancellation is made within 10 days of purchase of an experience or service.
• After 10 Days: Payments become non-refundable due to advance commitments made on your behalf to our partners and service providers.
• Timing Issues: If your cancellation is related to timing issues, we will do our best to reschedule your experiences.
• Trip Rescheduling: If you need to reschedule your entire trip, any paid experiences and services may be transferred to your new dates, provided that Trip Protection was purchased.
• Coverage: Trip Protection ensures that if you must reschedule your trip, your experiences and services will carry over to the new dates without loss.
• Recommendation: We strongly encourage all guests to include this option for peace of mind when booking their experiences.
The following are non-refundable under all circumstances:
• Trip Protection
• Extra Guests fees
• Any taxes or fees associated with your purchases
• Unused services, no-shows, or early departures
• Custom Itineraries: Custom itineraries and peak-season trips may carry additional restrictions, which will be communicated at the time of booking.
• Processing Time: Refunds, when applicable, are processed within 14 business days of approval.
Questions About This Policy?
Our team is here to help clarify any questions about cancellations, refunds, or rescheduling.
Contact Member Lounge